Returns Policy

We hope that you satisfied with your purchase, in the event it’s not suitable all goods purchased on our site can be returned within 14 days of the delivery date.

We offer a free collection service for all returns. Simply place the returns label provided on the outside of the carton and seal the box. 

 

You may contact your local DHL to arrange a collection or log into your account and follow the steps in the returns section to request a collection at a time suitable for you.

All returns must be in perfect condition, and come with their original packaging. We are unable to accept returns on goods that are scratched or marked. This includes any marks on the soles of the shoes, therefore we advise that you try on your shoes on a carpeted floor to avoid any unnecessary marking.

Please ensure that you return the goods in all of their original undamaged packaging as otherwise they cannot be accepted. Please also note, that we are unable to refund the original shipping cost of any returned item.

Should you receive an item that is not in perfect condition please contact us immediately and we will be happy to assist you.

Should you require anything further please contact us on info@urbanocardinale.com

we are urban heritage

Let’s dive into Urbano Cardinale's debut collection, Vintage Essence. Inspired by the charm of Vespa culture—think freedom, elegance, and a dash of adventure—these bags are more than accessories; they’re companions. Made from the finest leathers sourced from renowned Italian and French fashion houses, our designs are lightweight yet built to last. They’re like a good espresso: rich, smooth, and guaranteed to make your day better.

Now, let’s meet our mascot—a dog in a cardinal’s hat. Why a dog? Because dogs are loyal, fun, and always ready for an adventure. And the cardinal’s hat? Well, nothing says "I’m elegant but also approachable" like a dog rocking Italian clergy vibes. Together, they represent what we’re all about—blending simplicity with luxury, tradition with fun. Plus, let’s be honest, who wouldn’t want their bag to have this much personality?

Take a closer look at our designs, and you’ll see arrows woven throughout. These aren’t just pretty details; they’re a nod to today’s youth—bold, fluid, and always moving forward. And here’s the best part: every piece in this collection is designed to play nice with the others. Mix and match the forms, colors, and even the stitching to create your own unique combinations. It’s like a capsule wardrobe, but for your accessories—a whole family of chic that’s ready for any occasion.

Italian Heritage
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