RETURNS AND REFUNDS POLICY

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  

Non-refundable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase. 

There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@lilicardi.com.

Final Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@lilicardi.com and send your item to: 5445 Kester Ave, Sherman Oaks CA 91411, United States. 

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping
To return your product, you should mail your product to: 5445 Kester Ave, 106, Sherman Oaks CA 91411, United States. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact information
Questions about the Returns and Refunds Policy should be sent to us at 
Our contact information is posted below:
URBANO CARDINALE LLC
urbanocardinale@gmail.com

WE ARE URBAN HERITAGE

Let’s dive into Urbano Cardinale's debut collection, Vintage Essence. Inspired by the charm of Vespa culture—think freedom, elegance, and a dash of adventure—these bags are more than accessories; they’re companions. Made from the finest leathers sourced from renowned Italian and French fashion houses, our designs are lightweight yet built to last. They’re like a good espresso: rich, smooth, and guaranteed to make your day better.

Now, let’s meet our mascot—a dog in a cardinal’s hat. Why a dog? Because dogs are loyal, fun, and always ready for an adventure. And the cardinal’s hat? Well, nothing says "I’m elegant but also approachable" like a dog rocking Italian clergy vibes. Together, they represent what we’re all about—blending simplicity with luxury, tradition with fun. Plus, let’s be honest, who wouldn’t want their bag to have this much personality?

Take a closer look at our designs, and you’ll see arrows woven throughout. These aren’t just pretty details; they’re a nod to today’s youth—bold, fluid, and always moving forward. And here’s the best part: every piece in this collection is designed to play nice with the others. Mix and match the forms, colors, and even the stitching to create your own unique combinations. It’s like a capsule wardrobe, but for your accessories—a whole family of chic that’s ready for any occasion.

ITALIAN HERITAGE

SELECT YOUR OWN UNIQUE COMBINATIONS

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